With all the options available today in vacation property management, you may assume that all management companies are the same. If so, you would be wrong. Book by Owner is a pioneer in professional property management and guest services. Our promise, “You book the guest, we do the rest” accurately describes our service to you.
What makes BBO property management different from traditional property management? There are several vital advantages to having BBO as your property management team. Let’s explore a bit about each one.
Fee-based Service
Book by Owner pioneered fee-based resort property management and continues to lead the industry. We provide professional, reliable management services to you and your guests 24/7/365 without the steep commission costs of traditional property management programs. This fee remains the same, no matter how many bookings you have.
We provide:
- Cleaning and Laundry
- Inspections between guests
- 24/7 guest communication
- General maintenance
- Stocking supplies
- Deep cleaning between seasons
- Installation and programming of keyless entry locks
- Secure access for guests and service partners
No surprise costs and no percentage commissions. Ever.
24-7-365 Property Management
One of the main concerns of guests who book vacation rental properties is whether or not there will be an emergency contact available if something goes wrong. BBO is available 24/7/365 to assist your guests before their arrival, during their stay, and even after they depart. And we mean 365 days of the year, even on weekends and holidays.
We’ll take that call when guests or service partners:
- Can’t log into the wifi
- Can’t find the light switch to the hot-tub area
- Need access or have questions
- Arrival plans change
- Need directions
- Want local recommendations
- Have a complaint
Local Franchise Owners
Our local offices are owned and operated by a local franchisee who has a vested interest in providing excellent guest services and property management. These local entrepreneurs are our front-line personnel to handle guests and service partners alike. Other national companies have quickly realized how difficult it is to hire and retain local managers — we are local business owners; so we can adapt to the unique needs of each town.
These are the folks who show up when you need a real person to handle:
- Cleaning and Laundry
- Inspections between guests
- Complete guest communication
- General maintenance
- Stocking supplies
- Deep cleaning between seasons
- Installing and programming keyless entry locks
- Providing secure access for guests and service partners
In addition, our innovative access control solutions and web-based property inspection system will instantly update you on the condition and security of your property.
Corporate Support
BBO is also available 24/7/365 to assist our franchise owners. In addition to being your ever-ready partner, we also provide regular updates from the vacation rental industry to keep you informed on the newest advances in technology, latest marketing strategies, and vacation rental best practices.
We provide:
- Exclusive Territory
- Low Cost to Enter
- Low Overhead
- Year-round, Recurring Revenue
- Training & Support
- Proven Processes & Proprietary Software
- National Partners, Suppliers, and Advertising
- Additional Income Streams
- Exit Strategy (When you’re ready to sell your business)
BBO Property Management – The Right Solution for You
Enjoy peace of mind knowing you have a local, professional partner caring for your home and your guests 24/7/365, all for an affordable monthly fee. Contact your local Book by Owner for complete details and pricing on all the services available in your resort area. Interested in opening your own BBO location? Visit our franchising page for more information.
